Customer Ratings & Reviews

Geek squad is good if you need to use it so go ahead and get yourself geek squad better habit than better not

Geek Squad repaired my built in Microwave quickly !

Makes no sense to not buy the extended warranty. Anything goes wrong and Best Buy replaces the device. No questions asked.

Chris, one of the geeks squad members was absolutely excellent, he knows what he's talking about is practical and more than happy to help.

The Geek Squad representatives always proved excellent service!

Good insurance that my new printer will last longer than the previous one or be replaced if not.

Glad I have it, and will have no worries. I always purchased this.

The $5 product replacement plan is worth the cost of replacing the printer if needed over the next 4 years.

The printer I just bought kept jamming and not printing right. This service replaced it no questions asked. Thank You Best Buy!

I have not used this warranty as of yet, so i cannot write a review of it.

The Geek Squad service is an added value to my purchase.

I was hesitant to buy it because I’ve dealt with other stores replacement plans and they didn’t really work for me. With Best Buy’s Geek squad replacement plan though it was super simple and easy. I bought a pair of headphones about two years ago, and was offered the replacement plan, and bought it. I figured, “eh I’ll try it out”. The headphones went out on one side before my plan expired and all I had to do was walk in with the item and show my email receipt and they had me out with a replacement within 3 minutes. 100% would recommend and will buy on most items.

I purchased the Geek Squad protection after getting infected from a scam on my PC. They resolved the problems and helped me to reinstall programs removed. They installed the Trend security on my pc, tablet and laptop. They were always helpful and patient and resolved every problem over the phone and when I brought my devices into the store. A special thanks to Drew Cimino for reinstalling my favorite program I use to print my photography projects that I was unable to find! So thankful! Great work Drew! Best Buy really is the best!

Worth it . Geek squad is there to figure it out . If you can’t

I feel comfort in knowing that I have the back up of the Geek service.

Professional and equipped to handle situations when come up.

I think this is a good price for a four year warranty on the scanner. I never had to use a geek squad warranty before so I cannot comment on service/repair. The warranty is about 20% of the cost of the scanner which is high .I added the warranty because the scanner is worth the price and saved me a lot of money not having to use an outside company to scan thousands of photos which is an ongoing project . The scanner also doubles as a paper scanner which is a plus and that means the scanner gets more use. For 25.00 a year it is worth it.

Just bought an Epson EcoTank ET-2800 printer. I usually don't purchase replacement products and I hope I don't have to use it. It was affordable and it will pay for itself if I do.

It's always good to have a backup plan in case something fails. Better than shelling out for a new device or for repairs.

Sounds good. Hopefully I won't need it. Price seemed OK.