Customer Ratings & Reviews

Geek Squad has been great so far. I had them install all of my programs for my MacBook Pro and then went in for a session after it was all installed and had them do a quick tutorial on features because I have gone from years on PC products to Apple. I have also called them on the phone at night and had to wait a little longer than I would have liked but that is kind of the world today. They were responsive and answered my questions. It is good to have this protection, I have a small business and work from home, so I don't have readily available tech support.

Geek squad is always helpful, attentive and resourceful for all my tech needs. Definitely a must have subsription.

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

I hope that I never need to use this but I am glad I purchased it... just in case!

I have my fridge repaired and I didn’t even buy it from you guys. They did such an awesome job and saved me a fortune. I will definitely be using them again. So I decided to get the plan.

Geek squad has always done well with their replacement products. I wish the cost was a little less for this, but sometimes with the expensive products its worth it. You can also check with the makers of the products as they do returns as well for free sometimes or just shipping if a product of theirs doesn’t work. I did this with a few products and sent them the Best Buy receipts. All depends on the company though.

Love Geek Squad. I don't buy anything without it. Always comes useful.

I love purchasing the extra protection! I then know I will not need to worry about assistance if something goes wrong. I use the Geek Squad if ever there is a problem with an item... they are great and easy to work with. Thank you.

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

The agent listened to my concern with of the products bought at Best Buy and solved my problem in a short time and I walked away as a happy customer and will rocommend Best Buy to others.

I buy Geek Squad on my devices, especially worthwhile for gaming keyboard or mice. The do wear out. Returned item after almost 2 years of useful service with an issue. Walk out with an updated model for $10 more and buy another Geek Squad Protection Plan. Cheaper than replacing and you gain peace of mind throughout the ownership of knowing you will not have to layout another $100 bill if it breaks.

I am very pleased with this service. I have used it many times & it is well worth the cost & satisfaction of this service. It is something I feel safe having and something I will continue to use. Very pleased as I am not that experienced in any technology and it helps to be able to go where experience counts & that is the Geek Squad protection.

I've bought these extended warranties in the past. Good piece of mind.

I had a good productive meeting with a Geek Squad person who is very helpful and informative about the security issues in my laptop and iPhone. Everything was good with no issues from unknown sources against my laptop and iPhone.

For a very reasonable cost, we've always added Geek Squad protection to our PCs and laptops. When we've had an issue with our machines, and had to send them in for maintenance or repairs, the Geeks always handle the problem with complete courtesy, understanding and a fast return. In a couple of cases, they've done remote troubleshooting and repair of our machines so that we wouldn't have to take them in for service. A great option when purchasing a computer, completely worth the small additional price.

Geek squad is the best option to protect your items purchased in Best Buy.

Geek Squad repaired my built in Microwave quickly !

I bought the Greek Squad package to cover my product should any service be needed, along with my extra toner packages.

I love my new nespresso machine much better than my coffee machine. It’s very user friendly, with tons of versatility. I will be using it for years to come and I have already recommended it to friends and family who also enjoyed using it.

Agent was extremely patient over the phone. Visit wasn’t required after he walked me through troubleshooting.