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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11086 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 11,086 reviews
  • Rated 5 out of 5 stars

    2 year Geek Squad product replacement: recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend 2 year Geek Squad product replacement. I have had products I bought at BestBuy go on the fritz, and I just took the product back to BestBuy and they either fixed it or gave me a replacement. No boxing anything up and sending it back to the manufacturer. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal for $5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the salesperson repeat the price for the 2 year printer service contract with the Geek Squad for only $5 twice, because it sounded too amazing to be true. My track record with printers in the past has not been good. Now I can print worry free, knowing that the Geek Squad is there to help me with printer problems or replace it completely, free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a product after a few months the product was not working right I took it back to Best Buy where my 2 year replacement plan kicked in the transaction was so easy and simple to go through, I replaced my product with ease And was able to get a new 2 year replacement plan on my new product thank you Best Buy you are the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a super tech-savy person, and I do purchase product replacement from time to time, depending on the cost of the unit. I have only had to use it once, but it was worth it and easy. The Geek Squad rocks -- and did everything they could to take care of me -- and they did! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives you piece of mind that Best Buy stands by the products they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I purchase at bestbuy i always check if it is come with geek squad protection plan... even though it is a top brand... If something happened on the unit or deviced purchased.. geek squad always taking care of it! Having a geek squad protection plan you always have a peace of mind..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Product Replacement is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had to use this latest product replacement agreement I have in the past. This is probably the easiest and most useful extended coverage you can buy for any electronic device. It's worth the money so don't forget to add it to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have when you need protection on your computer television, everything that you purchased at Best Buy this is something to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy's warranty, it works great. I recommend getting it, it will help in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a no brainer, especially the Replace Plan. Within 2 years, if you have any issues with your item, from normal wear and tear, dust, heat, humidity, power surge, etc., Best Buy will replace or issue store credit on what you paid. I get GSP on all of my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On items that can break easily you cannot beat the warranty. I buy a lot of expensive electronics and I buy the warranty and have had 3 issues over the last 12 years and the replacement was instant. And if you are an elite plus member they even refund you warranty money if you do not replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money for any product you buy. They try to fix, or send back to company. If they can't, they offer you something equal to what you have if available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Manufacturer's Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad warranties for my larger purchases. Well worth the investment. Best Buy never hassles and honors their warranties immediately and even when they have to send your product off for service, it is usually very quick and they allow you to track your item .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left squats. They’re the best and can take your stuff. It’s in case get damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad Protection for a printer that I purchased recently. The protection was very inexpensive but turned out to be very valuable. The printer wound up having some time of error after a firmware update. Once it got determined that the printer could not be repaired, the process was easy to get the printer replaced....very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the plane just in case any problems come up hopefully I never has to use it and it will last longer then the 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover my first laser printer. A Canon MF644Cdw. Haven't had to use it yet, but sounds like it pretty much cover's everything short of gross negligence. Better keep the box. Bring it in for any reason and get a replacement or your money back. Sounds pretty good to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help out they are so dependable if you need assistance they get to the source of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They've got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use Geek Squad 3 times and each time has been a great experience. Having a product malfunction isn't fun but it's great to know that they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad replacement plan is a necessity for all tech-things. Specifically because this plan keeps you from having to spend the same amount of money over and over again. I feel confident, knowing that if my product is to fail for what ever reason, the replacement plan will get me out the door with something new that works.

    I would recommend this to a friend