Customer Ratings & Reviews

Have had the Geek Squad Protections for several years. They have installed Ring Cameras and TVs, and fixed laptops and TVs. I will never be without this protection and you should not either.

We find this worth the money so far. Since we have limited space we were concerned about items fitting. We were able to have someone come to the house to evaluate space and options. Jeremy was awesome and helped through the delivery process.

This is the best thing and reasonable price to purchased. Especially when you have kids and teenager. Not only that but things that easy break. They just pull up your account or have your receipt. They just replaced it for you. Really simple and your cover no longer active when it replace once.

Great service. They respond right away. I buy products knowing that they are covered in case anything should go wrong.

I normally don't like to buy product replacement plans but $20 seemed reasonable, especially since I've had issues with other printers in the past.

The geek squad team was excellent in setting up my tv. It was a bit complicated because my previous system was set up with a sound system that needed to be removed. They were very professional and knowledgeable. They took out an old, very heavy tv. All Covid precautions were employed.

Excelente printer for college students. I recommended it.

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

I purchase Geek Squad support for all the products that I purchase at Best Buy if it is available. They have yet to let me down when I need them the most. Well trained and very knowledgeable staff. I highly recommend purchasing Geek Squad Support for your Best Buy purchases!

Why wouldn’t you get this? Best Buy stands behind their service. Beats just about any other retailer in that regard. Especially if you’re buying something with questionable reliability? Save the hassle down the road, and just invest up front in some good coverage.

Havent had to use for this product, but have always purchased. Easy to use and money or replacement comes fast.

The printer is nice, I've had for 1 yr so far and upon my moving the print head isn't printing the magenta. I actually really like the features of this printer and the printer quality is okay.

In person or online they are the best! They’ve always been super whenever I have a problem and need something fixed or solved. I’m pretty sure some of the questions I have are justified for eyeball rolls but I have not had that experience - they are professional and they sound professional.LOL!

No stress replacement of non working printer. Could not have been any easier. Best Buy customer service and replacement warranty are the best.

I have not had to use this replacement plan. So that is great news for Best Buy products!

I always purchase the Geek Squad product replacement for any purchases over a couple hundred dollars. It's a good investment as it is a fraction of the product price, and it more than pays for itself whenever I've needed to have something repaired or replaced.

Thank you, GEEK Squad! You are the Best! Always there to help and answer questions.

Purchased this for grandson’s kindel. Had to use it as he broke it on vacation. Had to have a slight debate at the time of replacement, as I had purchased the original on sale and it wasn’t on sale at the time. After a few minutes they finally replaced the product. No hard feelings.

GSP Woot. I purchase this for my Logitech H800 Wireless headphones. I use these daily and as such. I purchased GSP to protect my investment. As much as I use these, I expect them to fail. Only time will tell, however, Logitech are reliable and high quality.

The gentleman that was sent out to install and the televisions were very good they knew what they were doing there quite professional and help me out. Very good people I enjoyed the Geek Squad people a lot I trust them.