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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11087 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,087 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a fast easy way to keep your products updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the 2 year protection plan for any malfunctions and defects in the printer. Great piece of mind to know that I can return the defective printer and get the same purchase price to use for another printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad Warranty on all purchases that it is available. I have had to use it a couple of times, and well worth the purchase of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the members are very knowledgeable about the process of tech warranties and how they work, so if they aren't able to make your tech work in house they know what has to be done. The staff of the Racine, WI team are on point and as I said they know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a purchased a fitness watch with this last year and got to experience the service, it was fantastic, twice I had to return my watch for a new one with no problem. So when I purchased my router I thought this is a must, because routers do fail often enough, worth the small amount vs the cost of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got a warranty on the tv it was the best thing I ever did. The service man was great and he knew exactly what he was doing and didn’t take to long to fix the Tv. Thank you for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the product replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things don't last nearly as long as they used to, and this definitely goes for printers if you use them a lot like I do. I print thousands of pages and it does seem to wear on the printer, so when it burns out, I'm so happy I got the replacement plan. Seriously... get it. It's worth it for printers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty for our Epson printer and it will cover the printer for anything that could happen to it. It covers printer failure to accidental damage. We feel safer just knowing our investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security for high tech devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t often buy replacement insurance for household devices, but I think it makes a lot of sense for high-tech delicate devices, like high end cameras, cell phones , computers, and high resolution TVs. I’m a fan of the Geek Squad team. They are knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is mandatory to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon to rate this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use this service and the printer will be in good condition after 2 years but it is nice to know that I have the option of getting a replacement should the printer become inoperable. The cost of this was very little so it made sense to invest in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip out on this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pricing for 4 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan on my printer hopefully I never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

    I would recommend this to a friend