Customer Ratings & Reviews

We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear

Excellent sevice for team people for support me thanks

I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

Purchased the 2-year Geek Squad product replacement for my printer. Printer stopped working and was replaced with another printer (HP) hassle-free. Fast and convenient! Not expensive and highly recommend!

I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

Brought for the air fryer alway purchase a queen squad warranty for everything I purchase

I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.

Went in to replace a broken printer and received the most upmost and caring customer service. Bravo!

Happy I've HD ad extended warranty on hp all in one printers. This is my 4th replacement with the warranty. Paper jams alot.uses slot of ink for cleaning and maintenance.loses wifi signals lo s alot also

it is a great way to keep things running and under warranty

Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

Me personally I always purchase Geek Squad because I'm not tech savvy.

Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.

Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

The Geek Squad is great to work with on product problems

Geek Squad is great to have if and when you have a problem with any of your products.