Customer Ratings & Reviews

Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

Printer works well. Printer quality is excellent. Unfortunately, set-up can be painful, and you have to use the app to set it all up. It is not a simple plug & play.

Great service, always available for help on setting up anything.

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

Geek Squad great just remember it’s easier to get hep if you make an appointment.

I bought this warranty along with my Epson printer. After about a year and half the printer started having issues and I took it into Bestbuy and the process couldn't have been easier.

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

this is the best thing i could have gotten for my printer, 3 months before it expired my printer broke, i took it back and it was replaced without any problems.

This product replacement gives me peace of mind, i returned a product because of issues and it was done right away, the product was replaced immediately.

Best buy offers warranty on other items and most people just ignore that when they're asked but it's well worth it if he ever have a problem just take a right to your local Best buy and they will take care of it

These warranties that geek squad provides us are among the best I’ve seen.

Raquel-service representative was very supportive and professional

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

I always purchase extended warranties on more expensive purchases. I don't have a lot of problems with my purchases but when I do, having the coverage really helps.

Love geek squad protection! They ship or replace anything with a protection plan!

Its worth every penny buying geek squak. I have used them for years and every time i run into a situation I feel at ease knowing I can get it replaced when something happens.

I know some people say that these plans are scams, but I disagree. The peace of mind of knowing I can get a new one if it breaks without having to budget for repurchasing is well worth it. It is always a hassle free process.

My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.