Customer Ratings & Reviews

Excellent service they were very caring and professional. Great customer service. I recommend them to anyone buying from best buy

Geek Squad repairs, fully covered. Quick response. Quality repairs. Easy scheduling.

Overall GSP is a good choice to make when buying products from Best Buy. It gives me a peace of mind that if I bought a good or questionable product that BestBuy will be there to make it right. I have some products that I will use regularl. y or that I highly depend on. I weight the knowledge of the product and pass performance of the product to decide if I should purchase GSP. Anything you buy over $20 I recommend getting. I have gotten some lemon products in the pass that didn't last or live up to the hype and general dissatisfaction. The Best Buy GSP has you covered.

Great option for my husband who is technologically challenged.

Very helpful and friendly. Very knowledgeable about the service and parts and how they were going to install it and how it should work.

Having had an earlier Logitech keyboard/cover develop some wonky keys (I'm a touch typist since age 11, and get carried away sometimes and probably overdo!!) Buying this plan - especially if you are also hard on keyboards - is good value for money. I WAS a bit surprised (though I suppose I shouldn't have been) to be told that the warranty is specific to the (original) insured device. If you invoke the replacement, you get partial credit back for a protection plan for the replacement device. Just sayin'

Hopefully I don’t need to use it but it’s definitely convenient to use!!

Piece of mind for a great price. Hope I don't need it but it's there just in case.

I have had terrible luck with printers in the past. Either the ink gets used up way to quick and is super expensive and/or hard to find, or the print quality sucks. I am coming from an eco tank printer that suddenly stopped recognizing my home network. The print quality was garbage anyway. This seems to work just fine right out of the box. Time will tell if she will live up to my high expectations.

The customer service rep Dani at the Lancaster, PA store was extremely helpful. I had a warranty on my old printer and was able to get new for no charge. She helped me through all the steps I needed to take. I did purchase a warranty for the new printer.

4-Year Standard Geek Squad Protection.Geeks Forever

4-Year Standard Geek Squad Protection good coverage

For any device that you can get this on, do it! The hassle of not having to send to the manufacturer - waiting and getting it shipped back to you is inconvenient! With Geek Squad, you can get a replacement item if your local BestBuy has the same item in stock, or get credit for the original purchase price (minus cost of Geek Squad) to buy anything else your heart desires!

Geek squad is top notch, when I need help they are ready.

Love it! Bright prints easyvto use very fast and kight weight

The best warranty in the business recommend it for every purchase!

The agents reviewed how to use the printer as well as helping me get it to the car.

This plan is very well price for the product i purchased and i have used geek squad in the past and they do honor there warrenty.

I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

Thank u I haven't had the need for u guys yet but I'm sure you guys are thoroughly good