Customer Ratings & Reviews

I bought 2 year protection for tv. The service is excellent from Geek Squad.

Protect your device with this and Go stress-free with geek squad protection.

The warranty service is great and really comes in handy

Geek squad protection has been really helpful for this item and others

Worth getting because you never know if your product will stop working.

Decent service for the right price. Not always confident in who is working on my technology but no problems with them yet.

So I purchased the warranty with the understanding that its a replacement warranty .A warranty is nothing but peace of mind that you hope you don't end up using . I ended up using mine because the printer I purchased died on me out of nowhere .It was a canon color laser printer Canon Mf642 . When I went to go get a it replaced the at geek squad at my local bestbuy ."Cole" who said he was the supervisor and the only person I can talk to ,told me all he can do is offer me the money back as a BB credit . I told him that I am not interested in that , I'd rather have the same printer either fixed or replaced .I did not care for a store . I had already spend money is buying expensive toner cartridges that would go to waste . Thee guy told me that this printer is not is stock and a similar model I'd have to take the store credit and pay the difference . the difference was close to $200 . I DID NOT PURCAHSE THIS WARRANRTY FOR STORE CREDIT . I purchased it so if anything goes wrong I get the same or similar replacement . The Geek squad guy stonewalled me and kept repeating that this is my only option .He told me that I am welcome to try my luck at a different Best buy ! I am very unhappy with my experience .

Always go for the protection plan on computer peripherals you like and use. Best Buy doesnt mess around.

Hopefully we wont have to use the warranty. Reliable service plan

Picked up this 2-year warranty on an ultra-inexpensive refurbished printer.

I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

just something i feel at ease buying. if something goes wrong with product, i can usually get it replaced.

Have not had to use it yet. Hopefully will not have to.

It gives good peace of mind to have 2 yrs. of product replacement protection in case something happens

Always on time for the price caint complain u call they answered and help out

Wel worth the cost for peace of mind. Will more than pay for itself if needed

I like the geek squad protection plans because if anything happens you can return it

The Geek Squad is there if you need them. Good piece of mind when you need them.

Good service if your product breaks during the warranty.