Customer Ratings & Reviews

i should stop buying these because i never use them or forget i have it. but i keep buying them.

You can never tell when your product will stop working. Geek squad will bail you out in those situations and if your warranty expires. This is a bit pricey

Got this for a printer the printer works fine only thing I’ve ever got protection on

Great purchase, I don't regret buying it. Still going strong and have not needed repairs or replacements.

I expected better customer service during Covid-19 as a means to keep customers coming back unfortunately, when I needed Best Buy, the Geek Squad and warranty service the most, they let me down and the additional money I have spent over the years in warranties and the 24/7 Geek Squad service is no longer worth it's price. It's taken 4 months to fix a 3yr old computer, which is only worth $75 trade in value, to get fixed and it's still not fixed and now the warranty has expired. How convenient Best Buy!

Great product, has come in so handy during this Pandemic time. Arrived quickly!

I got this after buying a very pricey item, and I guess it was nice to have, but I ended up not using it

Printer is okay for occasional use. So many times, paper got Jammed .

Always a good idea to have a protection plan. Especially for a not cheap item

This is really only worth it for more expensive items. It can only be used once then has to be repurchased.

Tried this for my daughter's tablet (in lieu of a netbook for college use) and it was just too impractical to use for that purpose. I can see this keyboard being functional occasionally at home, but it doesn't compare to having it all together in one place. Especially for college use in small work areas, it's just too bulky with no real way to keep mouse, keyboard and tablet together. It was just better to return and bought her a netbook, instead.

This monitor does not have a camera on it. With all the new technology a camera is definitely needed

almost to the 2 year mark on my device with out having to need this service

almost to the 2 year mark on my device with out having to need this service

Safe way to go, but way too expensive relative to product purchase price.

I got this for support its worth a small investment I guess like insurance you hope you never have to use.

I purchased the Geek Squad product replacement for my Belkin router several years ago. It has worked so well I haven't needed to use it.

Was told by rep at the time of purchase it covers accidental. I go a couple days ago to get warranty on my damaged item and was told its not covered. Hawthorne store, then was told if you were told that to go back to the Westminster CA stored to dispute... If I would of known there was no accidental coverage on GPU I would of never purchased the service.

Headphone is comfortable, but Microphone isn't ideal, not clear and get loose too often. I would recommend if it's under $80

It's worth the insurance because I had a hard time getting some from Hp to answer the phone.