Customer Ratings & Reviews

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

Always love the two protection on all my expensive products so I get it because they just switch out anything you brake on accident. Also check what it cover when they explain it to you.

I like the fact that Best Buy offers a warranty for their products. It gives me peace of mind that if anything happens, I have a warranty.

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

Bought the protection plan on my printer hopefully I never need to use it

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

Really like Geek Squad! My son accidentally reformatted my external harddrive. They were able to recover all the pictures and files. They came in handy a couple other times during my membership. Happy with them.

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

Geek squad is a fast easy way to keep your products updated

This TV is a great product, price was right and had bonus points to cash in which helped along with the interest free 6 month credit. Will continue to shop at Best Buy as long as the promos are in effect. Thank you

It's a great printer easy to set up and use if I have any issues they will be available to help

Hi am very Happy that I got a Product replacement Warranty. I am also glad that my Item came with an Extended Warranty unlike when I got it from Wal-Mart. I am glad that I got this warranty and Printer.

Geek squad is a reliable service and my choice for getting extra warranty outside manufacturer's warranty.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.