Customer Ratings & Reviews

The geek squad is like having your personal team for all your computer related issues

Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Well worth the cost. I highly recommend the product replacement for high dollar items.

They help you with anything you need or if you don’t understand something they help you out

It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

I bought a Cannon printer for my business. I use it to make flyers, posters, business cards and post cards for my customers. Has GREAT color quality and clarity and my customers love the quality.

Happy with my printer. Not the fastest but saves me time and money.

Geek squad service is good and easy to use. Quick service.

I purchased the repair or replace policy from the Geek Squad for very little extra. Just good to have a back up for repair or replacement if printer causes problems after it is out of manufactures' warranty of one year. Purchase includes 2 years replace or repair.

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does but I don't have to worry when i have the Geek Squad on my side.

I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

always feel better knowing i have this protection plan . The Geek Squad has been to our house during this 2020 year and installed TV's in our new home . Thank you Geek squad and Best Buy for all you do .

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Can't do without them. They are effective, efficient, and professional. They stand by their warranty NO questions asked. Don't buy anything without adding protection or installation by the Geek Squad.

Have you ever bought a product that worked great until the day after the warranty expired? If not, you are lucky! Well, I'm not that lucky. I have had this exact thing happen to me several times. Now, I ALWAYS buy the offered Product Replacement if it is a reasonable price.