Customer Ratings & Reviews

Have used it multiple times. Easily used to get a new printer in no time. No hassle.

I tend to buy warranties just to be on the safe side with products especially electrical products. Thus far Best Buy has stood by their warranties when I’ve had to return product beyond the return date .

I like the warrant. It makes me sure that my product can be fixed if it breaks.

Having a geek squad is having a peace of mind knowing that your products are always covered! HP envy 5055 wireless printer is working great so far, but if it were to fail I’m covered thanks to Geek Squad

Geek Squad Product Replacement is one of the best things I have ever done for my purchases, Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, my protection plans have covered my devices more than once.

You can count on Best Buy Geek Squad Warranty. Always there for you!

Great plan to protect your items and tech from any problems.

Printer is not even one month old so I would not know because I haven't had to use it

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Planned obsolescence, you name it...things go wrong. Be smart. Penny wise and dollar foolish is not for technology! Protect your investment. Best Buy stands behind its Geek Squad protection plan. And, so do I.

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

I used them mostly for information and instruction. There were quite friendly. I just was not aware you had to make an appointment to actually speak to an agent at the store. I know now and will continue using the group.

When my print heads were no longer working correctly they replaced my printer with a new one as the geek squad does not fix printers with this problem!A new printer after only 11/2 years with the old one was a good deal!

I have always purchased Geek Squad services and am very pleased with them. If something quits working and cannot be fixed, they replace it with a new one just like it or even a better one

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

I always liked the Best Buy coverage policy. It’s pretty simple...bring the defected one and take a new one if they can’t fix it. I am very happy with how they do it seamlessly except one incident when they had some issues finding my receipts in the Best Buy account for a particular item and I stayed there for over an hour to resolve it.

Love having geek squad protection plan. Keeps my mind at ease knowing i can count on them

Haven't had to use it yet, but the piece of mind you get knowing you are covered should something happen is nice. I always like to cover big purchases just in case something unexpected and costly happens

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it