Customer Ratings & Reviews

Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.

my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

Having product protection is a must, geek squad service will get you squared away.

"The Geek Squad service is one of the primary reasons why I purchase tech products from Best Buy. Any time I've ever had to use my Geek Squad Protection Plans, I've had nothing but positive experiences."

Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

Excellent service all the time very helpful techs. Recommended.

Always a good thing to have Extra warranty. What's a couple of dollars.

Great! Add-On Services. Thanks! for the orientation.

Geek squad made my day easy. Called for support of system failures and they were able to help me real quick. I recommend the Greek Squad subscription for the excellent assistance and addressing issues.

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I purchased the warranty because my previous 2 printers only lasted about 3 years. I thought the warranty was worth in the event I need it within the next 4 years. I've used Geek Squad services for other purchases and have generally been satisfied.

This is by far the best printer we have bought. Also came with ink replacement service. The printer communicates with the provider a d we get new ink by mail before we completely run out.

I've used there warranty before on a printer, and I can say it was worth it. Know that it isn't a scam. You want to ask yourself if you would rather pay 14 dollars , to cover something worth 100+. If you use it frequently, think about protecting yourself!

I've gotten the Best buy warranty so many times I'm just farming points of this point, do you want to see how I truly feel about these look at my other reviews I couldn't recommend it more

When my last printer went bad I had bought the geek squad 2 year free fix or replacement and they checked out my faulty printer and gave me a new replacement. I also bought the 2 year protection with this new printer and would not do without their protection!

The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.

Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10