Customer Ratings & Reviews

Best Buy has the best protection plans. I always recommend getting one.

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

I took my printer in because it stopped printing. I was not aware that Best Buy replaces instead of fixes printers. I was given a gift card to pick out the same or different one. It was a pleasant surprise as the printer I had gave me issues and I really did not want the same one.

The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

The staff were very informative and helped with any questions. Easy to get it.

I was amazed when I found out they did not work on printers! I was even more amazed when they replaced my 3 year and 10 months old printer with a brand new one!!! You can't beat that warranty anywhere!!

I appreciate having this service having the peace of mind of knowing things will be taken care of for four years. I had an issue with a printer I bought and beat buy was so helpful in resolving a technical issue I had. I was able to switch it to a printer that worked just great. I was very grateful I did not have to stress to solve issue

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

For any device that you can get this on, do it! The hassle of not having to send to the manufacturer - waiting and getting it shipped back to you is inconvenient! With Geek Squad, you can get a replacement item if your local BestBuy has the same item in stock, or get credit for the original purchase price (minus cost of Geek Squad) to buy anything else your heart desires!

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

Why stress yourself Go to the pros Get it done right the first time

They have been great on past products i have purchased. But not needed for current item yet.

My wife purchased it for her son. Thanks for it...

nice to know the Geek Squad is reliably on call when I need them.

The geek squad are efficient and always answer all of my questions, I am a 76 old woman and they always have patience with me!

I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.

I love the coverage and protection that Geek Squad gives to me

I had a great experience with Geek Squad. I dropped my device off that was not fixable and they sent me a brand new device!