Customer Ratings & Reviews

Excellent service,they answer all my questions and they sure know there business

Always have excellent customer service. Weather it's a repair or a replacement

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

4 year replacement gives me great peace of mind for purchase

Good printer. No issues so far. Using it from a month or so.

They definitely do a get job and they back there plans

Makes it easy knowing if anything goes wrong the geek squad got your back

I purchased this extended warranty from Best Buy/Geek Squad just in case for my Brother-MFC-L3770CDW Wireless Color All-In-One Laser Printer. I haven't used the extended service agreement because the printer has worked so well. But it's good to know I have a back-up. Thanks Best Buy!

My original purchase failed after one plus years and was replaced by the same model without any problem. However, the replacement also had an issue and was also replaced for credit towards another brand that had the same features. However, I did have to purchase the extended warranty.

If an item failed to operate, or, a mishap occured like a Memorial guest inadvertently ran over my accidentally dropped cell phone, or, I needed a large screen T.V. hung on the wall, or, multiple devices hooked up to operate together, this totally inept electronics gal could count on her Geek Squad!

Haven't had to use it yet but was worth getting for the protection

Agent was extremely patient over the phone. Visit wasn’t required after he walked me through troubleshooting.

Anyone buying a printer should get this plan. Originally we got it because we thought just before the two years we would trade in our old model for a newer one since the plan covers it. Instead this plan saved the day as the OfficeJet Pro 8760 we had was a NIGHTMARE. 2 printers that would not connect wirelessly to anything even though HP swore to us that they tested the second one they sent us as a replacement. With this plan we were able to find a different printer that now works great and it took all of 10 minutes in store to get the swap done. If you buy a printer get this plan!

Works exactly as advertised. The only printer I've ever had that I don't have to continually reconnect to WiFi with. 100% worth the investment. I've had it for 6 months now and have had no problems.

Best feature of printer are the ink cartridges last for a longer period and printing is very clear.

Fortunately, I have not had to use the warrantee but I purchased it for peace of mind. The Epson I purchased less than a year ago died and I was not willing to go with the cost (shipping) and aggravation of shipping back to the factory and waiting for weeks to get the problem resolved. With the warrantee, I can walk a defective unit into my local Best Buy and be back in operation in hours instead of weeks. I don't usually buy or recommend extended warrantees but my recent experiences with printers dying too early make this a suggested expense.

The warranty replacement programs so far have worked greatbfor me.

I bought one for myself last summer and later bought my mom one for Christmas, and we absolutely love them! Great gift!

I love purchasing the extra protection! I then know I will not need to worry about assistance if something goes wrong. I use the Geek Squad if ever there is a problem with an item... they are great and easy to work with. Thank you.

Good sound quality Loud and clear comfortable an good charge holding time