Customer Ratings & Reviews

The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

use this for all purchases. great value for service you pay for

Purchased this plan for my PS5 headset - they always break within warranty so I get a discount on replacement!

This is such a great deal! I couldn't pass it up! The professionalism is greatly appreciated.

I have used Best Buy warranties time and time again and they are one of the best around that I've dealt with they never have any problems with me anytime I have any problem with the product and they automatically replace it for me I always recommend getting the warranty from Best Buy

I have had this printer for a little over a year and it works great, so great that I’m looking to buy another one. I hope I can find the exact one. I really recommend it very much.

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

The knowledge of having someone is very important to me,

You replaced my product immediately. I just brought in into the store and 300 dollar pair of headphones and you replaced them immediately and gave me a extended warranty

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

Took my printer to the Geek Squad to see if it could be repaired and I walked out with a whole new printer. Yay me!

Is very important to be covered, this plan is affordable and very easy to use

This thing exceeds all expectations. I knew when i picked it up it was going to be really good, but once i used it, i was just blown away.

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.

I love best buy's warranty, it works great. I recommend getting it, it will help in the long run

Works great and love the warranty they offer. No questions asked.

Reasonable price for the protection! Well worth the money. Hoping I don’t have to use it.

They help out they are so dependable if you need assistance they get to the source of the problem

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.