Customer Ratings & Reviews

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

very perfectional people very fast service and the employees treated me whit a lost respect and canines

The 2 year product replacement was a great value. I felt like the price was very in line with product cost and it proved to be very useful. Very glad I purchased. New product is working perfectly but feel confident that if something went wrong it would be taken care of.

Love geek squad. Never had a problem with anthing ive bought from best buy other than a 65" tv and they refunded me my complete purchase price including geek squad.

Excelente printer for college students. I recommended it.

i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Best replacement plan ever! Zero complaints and I have been buying them for years.

I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

Best protection for all your elctronics, replacement or your money back.

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

I have always purchased geek squad warranties. They are pretty great about repairing or replacing the product it it breaks or is defective in any way. Thankfully for this particular product I have not had to use them. But it's security knowing that they are there if I need them.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.