Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11200 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,200 reviews
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me peace of mind owning any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I would never it My printer quit working and it was replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my business laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the Geek Squad that would even be close to how they have saved my computers over the years for me. They have helped my business when I needed them via the phone diagnostic repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful to have. When I have had an issue they are easy to get in contact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this guarantee no problem no issues. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 of my multiple printers go out and I would never buy another printer without buying the 2 year replacement warranty. They were great and replaced it with a new one without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superheros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys and gals are beyond amazing! Please if you are unsure to purchase, please do cause they are super heros! Their level of patience is amazing as well. And they never make you feel dumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it (and maybe won't have to use it), however; I absolutely Love Best Buy's Product Replacement Service. I've used it on other products and have Never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful at our local Best Buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not beeded it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed it yet.but im sur wuth it bring best buy it will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense to get sometimes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep in mind that by the time you need to replace the item it may not exist anymore in which case you get a similar item or store credit .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a plus to get, since it protects your investment from breaking down to keep you going on with what you're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to worry about purchase breaking. This plan will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're concerned about a particular product when purchasing at BestBuy; this product will set your fears aside. BestBuy's product replacement service will put your mind at ease.

    I would recommend this to a friend