Customer Ratings & Reviews

I purchased protection for my printer. The printer cost a good chunk of change so it only made since to purchase some protection because you just never know when things can take a turn left.

Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

I have purchased contract extensions in the past and have received one or two replacements because of the contract. One time I missed the deadline by less than one week. Being a good customer, I hoped the company would have helped me out with replacement via contract. It's up to the individual to buy a contract, if your printer will be idle for an extended period of time, I would say get the contract.

Helpful for repairs, and installing screen protectors on tablets and cell phones.

I haven’t had to use it yet, but looking forward to using it when I need to

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

When we purchased the printer, we also got the extended warrenty plan. We were glad we did because so happen the printer was having problems and we bring it in to best buy and was exchanged to a new printer. The service was very smooth. and quick.

The peace of mind knowing that my investment is covered for 4 years is priceless!

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

Mounted TV and surround sound and my husband is a very happy camper

Have not needed to use. Hope I never do but it gives me the insurance I need.

Cannot go wrong with having this option, protection and service. It's necessary if you've got equipment that might need help at some point. If you're not a tekkie, it's worth it

I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

Never believed in extended warranties before but the best buy cost was so reasonable. A small piece broke on a new printer and no worries. The Geek squad took care of everything.

Love it, ninja products are always my go to. You can never go wrong with this product

We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear

Not much to say about the warranty's. They stand by their products.

Purchased the 2-year Geek Squad product replacement for my printer. Printer stopped working and was replaced with another printer (HP) hassle-free. Fast and convenient! Not expensive and highly recommend!