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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11200 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 11,200 reviews
  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headache reliever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service prices are great, and the ease of use is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the services yet but its great to know i have printer replacement protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service in Puerto Rico

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tHEY FIX MY WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iF YOU NEED SOME THING FIX GIVE THEM A CALL AND THEY GET YOU RIGHT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are great! They offer excellent coverage and protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are great! They offer excellent coverage and protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer easy to set up and use if I have any issues they will be available to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. They are always willing to help out. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim at the Geek Squad Setup my Dad's Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service and hope that I don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

    I would recommend this to a friend