Customer Ratings & Reviews

Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

I LOVE this program! I've bought it on most products, it's such a hassle free way to replace damage or bad quality items. Provides piece of mind.

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it

I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.

I did not use for now, I hope this was a good idea if I need it

Thanks for helping me set up my printer. Quick over the communication with an actual person.

"The Geek Squad service is one of the primary reasons why I purchase tech products from Best Buy. Any time I've ever had to use my Geek Squad Protection Plans, I've had nothing but positive experiences."

A very economical way of having Geek Squad access. This is especially true when you have a computer crash, take it in for repair and then are able to reduce the cost of this visit and at the same time buy future protection. A great deal.

I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

Geek squad made my day easy. Called for support of system failures and they were able to help me real quick. I recommend the Greek Squad subscription for the excellent assistance and addressing issues.

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

I appreciate and recommend this service it’s good to have the peace of mind

I have not had to enlist the Geek Squad protection plan for this purchase, but they have been incredibly helpful in the past. It's worth the money for ease of mind, especially if you have a bad habit of keeping drinks around your workstation area...