Customer Ratings & Reviews

My printer was having problems. Geek squad quickly checked it out and offered to change the printer to a current model since they could not fix it in store. Worth the service.

Can't beet Geek squad. They always take great care of us. It has been worth using them for peace of mind... and a few replacements over the years too!

Very easy to exchange my item would definitely recommend

Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

Super helpful and timely. My fan blew out while working intensively for school and they were able to get me back to work asap.

After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

Love the Geek Squad! If you have any issues at all, they will be there to help you! Very knowledgeable and trustworthy! Haven’t had any issues with them!

Again big purchases need warranty’s. I learned from my mistakes. This item actually just went out on me yesterday I so will be getting another one in the morning.

I think this could be a warrantee i bought for some not sure what tho

IF, it's a dicy thing that could go belly up quickly or easy and it hurt to buy the thing. This could keep me crying like a little girl if something stops working. Thankfully this has never happened.

I haven’t used it. But it’s good to have peace of mind with extended warranty.

Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!

I bought this when I got some headphones. After the kept disconnecting no matter how many firmware updates I did, Geek Squad replaced it for me. Always a great safety net!

Excellent coverage and price point! Printers tend to be tricky with maintenance!

Love the geek squad. We purchase the warranty every time we buy at Best Buy. My motto is bettee to have it and not need it then to nees it and not have it.

This is a great plan that will replace your item if it gets damaged past the point of repair, and they will also fix it if it breaks in the warrantied term. If it's something of higher value then this is a no brainer.

This is awesome they can help fix the problem of need be but I feel this is very much needed for us women that are single and can't fix electronics I love it

[Employee of bestbuy] Here's to hoping I never have to use it but have the coverage if needed

So far so good. This is my first printer. No complaints.

You never know when you will need it, no matter how well you try to take care of it. Especially a phone that you handle, how many times a day, a million times or close to it.