Customer Ratings & Reviews

This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

Geek squad is awesome. I love the fact you don't always have to go inisde the store. They will help you through the chat option or call option as well

I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.

I called the Geek Squad and they were very helpful.

Bought a Turtle Beach headset and got the warranty replacement. Glad I did because one side shorted out and I took them back and got another set.

I have only heard good things about the Geek Squad, so decided to give it a try.

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

I always have problems with printers and paper shredders so this is completely worth the $5 for 2 years where is normally I smashed things into little pieces when they don't work and I can't figure out why

The contractor came in and mounted my equipment and connected everything and made sure it all worked fine. He made sure we all knew how everything worked and was connected.

Would recommend everyone gets the extra warranty. I had purchased it on a printer and the printer died before it’s time. Took it back with the extra warranty information and was given a brand new orintet

Bestbbuy replacement plants are the best peace of mind you can have for your Devices. With five kids you never know when somebody’s gonna break some thing!

Very knowledgeable. Quick to get things done. Very accessible. Convenient that it’s located inside Best Buy. Usually purchase all warranty when offered.

We purchased the additional warranty as a "just in case" policy. You never know when you might need it, and the cost is reasonable for the extended coverage.

I've purchased Geek Squad product replacement on several items and have been glad I did. A previous purchase was replaced without question, when the product failed.

This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

Buying the replacement insurance for my headset is the best thing I've done because since I use my headset daily 8 hrs a day they can become worn and frayed and needs to be replaced in approximately one years time

Geek squad is the best, it is worth the purchase trust me!! Just make sure you use it before time runs out!!!!

This is absolutely great coverage for the purchased products

Replacement insurance helps a lot when you don't have the money to continue buying things again. Best Buy has usually honored my insurance claims. I have no complaints.

2-Year Geek Squad Product Replacement. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!