Customer Ratings & Reviews

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

Always very helpful, they explain what can and cannot be done.

Good prompt service, helpful and understanding, I'm so thankful for your help, sometimes I need help getting into my computer and such

Wonderful customer service, helped me fix my phone

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

Good quality and durability excellent for use im recomend

Love this product and recommend it 100%. Worth the money.

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

When my Logitech mouse decided to stop working I took it to the store and they replaced it on the spot. I was in and out quickly with a brand new mouse which is working perfectly.

I always get the geek squad protection for my devices. They have always been more than helpful when I've had issues or concerns.

Always add geek squad to my electronics purchases.

easfy set up, plug and play. great for small spaces. light and quet enough. great for the blind. you can hear the drive run, but it's not annoying. I got it for my husband who loves it.

I was able to exchange a printer that didn't work for comparable product at satisfactory price, one trip to store.

"Geek Squad is the best! I love knowing my electronics are protected and there is no deductible for replacement or repair if I do have a problem."

The warrant came in very handy since I’ve been through four returns. The keypad buttons would quite working and I would have to exchange,

Purchased with Brother Printer, which we love. Why not? No issues with printer yet... but it will be cover if we do.

So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

I know its a little more to the final price but its well worth it, most of the items are replaced or they give you give card for how you bought it for. So if you got kids this is a MUST lol

bought for product replacement . not impressed with our local Geek Squad at all