Customer Ratings & Reviews

Got it because external drives, at least mine, seem to last 1-2 years so hopefully if this one goes the warranty will help get it repaired.

I bring my computers to Geek Squad whenever I have issues. They replaced my keyboard for free in one of my laptops. They are reliable at all times!

I always get this on every purchase, because you never know when it will come in handy.

I ended up not needing it, but it was good to know that my product was protected in case it broke

I use my iPad as my primary computer source at home. This allows me to go through emails very quickly with the keypad. Easy set up and protects my ipad.

Great service would recommend to anyone who has a problem

The funny thing is that I had to use this protection plan and it was super easy and quick I got an I store credit of the full amount I purchased my item for

Just like a good insurance policy, GeekSquad protection plans are worth the extra expense. I've used it in the past and it's been hassle free.

Always a great idea to get coverage for any product that you intend on using/keeping for years to come just in case any defects may arise in the future.

didn't have any big issue to get a replacement, but the agents are extremely helpful to answer me some questions.

Hard to imagine buying anything these days without insurance. Having such a knowledgeable team available anytime, a phone call away is....um, priceless!

Easy and hassle free protection! Trusted for years to come, I get it every chance I get on each items I purchase.

I always recommend the geek squad plan they were replace almost anything if accidentally broken

I actually had to use the warranty and it was one of my best investments. I would purchase it again.

I’m a long-time subscriber to GS, and they provide quality information and service for my Apple computer; I’m disappointed that GS no longer covers multiple devices, so I’d have to purchase multiple coverage,

have not had to use other than a change my mind return after the 15 days, since I had the plan no questions asked, so I say the rest be the same way.

Excellent product. Absolutely love it. Definitely would purchase again.

Work really good for the first 3 years then starting having trouble with it keep on turning off then had to keep re starting it so we just ended getting lap tops instead and they are much better for us

Great Product, don't think it will need replacement, but chose the replacement guarantee for peace of mind because I am using the product daily and at work.

Love the protection plans easily used would always get