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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 11,190 reviews
  • Rated 5 out of 5 stars

    Headset stopped working. Quick and easy replacemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset stopped working and I was able to go in and turn my old headset in and get a new ones. Worth the money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great add on as a guarantee for your devices especially if you have children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been above what we expected. The price for protection was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY THE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU CAN NEVER EVER GO WRONG WITH BUYING A REPLACEMENT PLAN THAT IS EXACTLY WHAT IT IS ... A REPLACEMENT PLAN !!! I LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bring one of my purchases to be looked at they immediately address my concerns Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEKSQUAD IS THE BEST! Such professionally intelligent people that are super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad program and have used this service for many years. The Geeks are well informed and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy to have. You know, just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They are always pleasant and ther warranty is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. I always purchase the Protection Plan with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some things you just have to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain things need that extra insurance. Have not had a bad experience with Geek squad yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay are the best !! Thay fix everything and there super nice to one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of mind that comes with this service. Overall, no issues at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties on my kids electronics. And most of the time I end up using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a few electronics stop working over the years and every time we had a best buy warranty, replacement was simple and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement for the product is a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat coverage for my printer. Used it like twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a plus to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get an issue with my electronics this replacement plan is best in the business only reason why I shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard broke within two years and got a full refund

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Very best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad contract was one of the smartest purchases I’ve made. Great, reliable people who make my life a lot easier.

    I would recommend this to a friend