Customer Ratings & Reviews

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

I was having problems with my tv and geek squad came and took care of it they were very professional. Great service 5 stars

Always purchase geek squad protection for electronic purposes .

Thank u I haven't had the need for u guys yet but I'm sure you guys are thoroughly good

I would highly recommend getting the Geek Squad Product Replacement, I had purchased a Deskjet Pro when I had to replace it with a new printer, I was able to use my replacement product and updated the printer to a better printer and then purchased a 4 yr Geek Squad Product Replacement and feel quite please that if anything goes wrong with this printer, I will be covered for a new printer. Great support from Geek Squad!

GREAT WARRANTY PROTECTION. ALWAYS PURCHASE THEM AND ALWAYS PROTECT YOUR INVESTMENTS.

Always pleasant and I feel confident that I have them there when I need them

Long time Best Buy customer. I prefer to investigate electronics in person and not buy sight unseen online. I also get accident protection and support services on my electronics, which means Geek Squad when buying at Best Buy. I always get value for my dollars. Staff has been good about discussing my options with me so I can make an informed decision about repair or replacement. It is not about just selling more product. I appreciate that. I have used Geek Squad in Massachusetts and Florida, and the knowledge level and customer service has been high in both places.

They are very knowledgeable and friendly, and they explain everything .

Not had to use, but great peace of mind. Do consider this service as an add on

I bought the protection to go with a printer I purchased. The price wasn’t bad and I know if I have any problems with the printer I can returned it. I haven’t had the best of luck with printers so I’m happy to have protection just in case. I have used the protection one time before with a laptop I purchased that had a system failure. They weren’t able to repair it so I was able to use the purchase price towards a new one. Buy the protection it’s worth it.

The printer I just bought kept jamming and not printing right. This service replaced it no questions asked. Thank You Best Buy!

Geek Squad has been great so far. I had them install all of my programs for my MacBook Pro and then went in for a session after it was all installed and had them do a quick tutorial on features because I have gone from years on PC products to Apple. I have also called them on the phone at night and had to wait a little longer than I would have liked but that is kind of the world today. They were responsive and answered my questions. It is good to have this protection, I have a small business and work from home, so I don't have readily available tech support.

Makes no sense to not buy the extended warranty. Anything goes wrong and Best Buy replaces the device. No questions asked.

Great value and return for the cost of the policy! I highly recommend always getting Geek Squad Protection!

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

This geek squad is a life saver, I recommend that every single person gets the warranty. Especially with high ticket items, Trust me it’s better to pay the $17-$400 for 4 years! Just gives you four years of cushion And protect your investment. I buy all my equipment with the warranty because You never know when you need it. I’ve actually had a few electronics That broke down. Thanks for this warranty I was able to get a replace.

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

The airfryer has been a wonderful addition to our kitchen and we use it often to cook many of our different meals everyday and it is so easy and takes a lot less time and is a lot less cleanup with no grease. The taste of the food is good and does not have that greasy sticky feeling. With this protection purchased it brings peace of mind knowing that the air fryer is protected should anything go wrong definitely would recommend buying the added protection.

I used them before. replaced the coffee machine I had with no issue