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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10976 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 10,976 reviews
  • Rated 5 out of 5 stars

    Warranty Saved Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty saved me having to buy another printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and fastest with lot of knowledge no pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They number one in my book I on;y buy my products from Best Buy. They got a great geek squad team, best I’ve ever seen, I’m glad I buy products from Best Buy cause if I need help I call My Geek Squad sorta like Superman to me, great at every thing You Go Geek Squad. April Neel A fan of Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is very easy to use and has zero hassle. Definitely worth it for items you are worried about breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service each time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been assisting me with my printers for years. They are fast to set up an appointment with and always really nice and easy to find a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great when i had issues with my product. I went to Geek Squad they have me a gift card for what I paid and i got another items plus some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were friendly and very helpful in assisting me. They were very knowledgeable and answered all of my questions. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. They setup my complete system in my home and were able to assist online when I had issues with connecting to my home account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any repair experience yet but having an account did help in returning an item past it's normal return date and getting store credit for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped wit my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10000% Amazing Geek Squad Service there very honest about ur devices that need fixing my computer battery was donzone an they told me since i had the warranty i got it replaced ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service when you need the help. The techs work with you and make good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 year accidental protection worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get this 4 year protection for my high value items that sooner than later will come in handy and is a lifeline to not worry of having to lose out but be assured that it is a win situation with this Geek Squad 4 year accidental protection when you really need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the Geek Squad service on their products which when you break the cost down by year is a fantastic value, and trust me, it is well worth it should something happen that an item needs repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly never had an issue with this printer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last a long time and will come in and just replace it not many questions askedd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service Every Time: My Geek Squad Expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple interactions with Geek Squad, and each time they have consistently delivered service that goes above and beyond. The expertise and efficiency of the Geek Squad team are truly commendable. Exceptional Problem-Solving Skills: 5/5 Every issue I've presented has been resolved, typically within minutes. This level of efficiency not only highlights their technical expertise but also their commitment to customer satisfaction. Professionalism and Courtesy: 5/5 The Geek Squad staff consistently demonstrates professionalism and courtesy. They listen attentively, explain the process clearly, and ensure that I am comfortable with the solutions provided. Speed of Service: 5/5 The quick turnaround time is remarkable. Knowing that I can rely on them to address and solve problems swiftly is incredibly reassuring, especially in situations where time is of the essence. Overall Experience: 5/5 Geek Squad has established itself as a dependable and highly skilled service in my experience. Their ability to consistently go above and beyond, combined with their rapid response time, makes them an invaluable resource for tech support. In summary, I highly recommend Geek Squad for anyone in need of tech support. Their exceptional service, from their technical prowess to their customer care, sets them apart in the field of technology services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has served me well in the past and continue to be helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer copier scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was knowledgeable,easy to understand ,had me put in ink so next time I can do myself

    I would recommend this to a friend