Customer Ratings & Reviews

I always get Geek Squad protection plans when buying tech from Best Buy. I’ve found they’re a lot faster at getting a replacement in my hands, versus other protection plans. Furthermore, I like the peace-of-kind knowing my purchase is protected against defects. I’ve never had an issue utilizing the plan. A must buy for those expensive tech purchases.

Agents provide Proffesional service and good communication

This is going to some day save me some money... probably.

I haven't had to use this, yet, but I feel pretty good about having bought it. Mostly, this kind of "coverage" is for my mental comfort ... "just in case" ... and the price was acceptable.

I have always ( 3X ) had success with the extended warranties when I have had a product problem that required replacement. It is always your call to determine if this is worth it.

I wanted to upgrade my computer from ROM to read and write ROM. Unfortunately my computer only took HP parts for my model. The agent gave me the info I needed and what HP would ask for. I have it ordered and will be taking it in to the Geek Squad for installation. I have been a customer/member of Geek Squad for about 9 years - great and helpful bunch of agents.

It's good to know that they will take care of any issues.

Last time I bought a laptop my dog cracked the screen and I can basically buy a new screen or use it for my desktop. So I needed another laptop for when I travel or use it in the bedroom. This time I got the Product Replacement and glad I did. My new Dell screen got cracked (really junk screen) so my opinion of Dell has changed from good to awful again. It's being replaced as I type but at least I'm not out of pocket. Buyer Beware.

Most electronics and home appliances don't seem seem to last very long. I always try to buy the extended warranties to avoid a hassle in returning them and I am in and out of the store quickly. Wish things would last 2 to 3 years but I have the assurance of the extended Geek Squad product replacement plans for all my Best Buy purchases.

very good blender,ninja is the perfect brand for all you need

To have protection when you needed it is a must. I enjoy the seamless renewal process. Once it is set it will automatically renew each year. Another great feature is when you purchase additional electronic equipment. That equipment is also covered. There are other perks, discounts and incentives for the customer that make having this service a great bargain.

We were expecting some carry over on the Geek Squad warranty as the unit that went bad was only a few months old. Then we found out we had to purchase a whole new warranty on the new unit as the old one refunded our price on the bad unit. Would have been nice to have got a discount on the new unit for no longer than it had been in service. But as this was the only unit in the store we were told no discount was going to be given to us. Now that we understand the Geek Squad warranty more, we will ask a lot more questions before purchasing it again

I highly recommend everyone get a Geek Squad 2yr replacement plan. When something goes wrong with your tech you want to get back up and running quickly. The Geek Squad has always, ALWAYS made things right when something breaks. This is part of the reason I keep coming back to Best Buy to shop here – the Geek Squad has my back.

Vacuum DYSON has good maneuverability, It is light when you hold it in your hand, but it has a really good design and smoothly rotating floorhead which make it easy to pivot around .

It was great quality also very satisfy with best buy products

Really, let's be honest; you would be foolish to purchase a product with this protection plan and not get the plan. The complete coverage of these plans almost assures that your product, for the specified time period, will be protected. Who doesn't want that peace of mind? Who really wants to try to get the manufacturer to own up to making a product that failed? (and wait for the process to go through if they actually do!)

As I've mentioned in other reviews, Geek Squad replacement plans are the only way to have peace of mind. I do not generally buy "add-on" plans like this from other companies but Best Buy makes it so easy to "fix" the headache of having technology go bad that this is a MUST HAVE in my opinion. Get this, and have peace of mind.

We decided to give this service a try and we are glad we bought it. The computer we bought with the plan started having problems right away. I had to take it in several times, but the problem could not be fixed. Finally they offered me a new computer. We have take our other computers, laptops, tablets in for tune-up. Never were we charged for any of these.

The agents at Geek Squad are amazing! I love this service!

I never have issues with assistance only during busy sales days and I don’t calll Monday or Friday unless have too so yes I buy helped me with saving thousands buying new computer once and yes use for my cell phones and iPad beats cell phones warranty you may feel little expensive but talk to them