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Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 11,152 reviews
  • Rated 5 out of 5 stars

    Product replacement is a great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad replacement protection have had to use it they were great and processed it quickly left with a new printer the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got say, I never was the type that like to get insurance or warranties on items. BestBuy Geek Squad, MANH! they make it soo easy to help. Everything always get fixed or replaced, FAST! no questions! I now buy warranties at BestBuy for everything I day there. I knows is gonna last twice my expectation. THANK YOU

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good pricing, service and delivery services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer go Geek Squad all the way for service !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote repairs very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like their chat feature as the tech support chat has been useful in addressing my needs. They also could fix minor glitches by using remote repairs without having you bring the computer into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered me protection service for my products, which is important for the customer to know that they can count on additional protection for their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, BUT it’s piece of mind knowing it’s covered for an extended time. As with anything that has moving parts, make sure you get coverage for things like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squaf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has fixed a few of my electronics in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review besides, transaction going smooth. Hopefully the item doesn’t failed. Don’t have to use the warranty. I hate to hate to return it but so far working good. My wife loves it but if her as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase and I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to years of use for my product with knowing Geek squad is here to help me whenever I need them. Thank You! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have accident protection. I got mine for my keyboard and case for my ipad....Sooner or later I’ll spill a drink on the keyboard that will short it out and kill it so it’s worth the extra money to ensure that you’ll get a replacement free without having to spend another 89 bucks!! SO like Nike says...just do it...and get the backing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is happy for the new switch oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy they have everything I need, good prices as well my son got the switch oled there thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice offering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for a printer that arrived defective. I decided to return the printer and Best Buy had no issues or challenges and refunded the printer and Geek Squad service. Looking at other plans out there, Geek Squad is much less and in-store service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my printer when it was having ink issues, now has now problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink is an investment, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink does last a very long time. Would also always recommend a protection plan for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement is a fine product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad on a IMac several years ago and I had problems with getting some Apps working correctly...took it to Geek Squad and had it back the next day with everything working great. I always get the Geek Squad product Replacement because you never know what accidents will happen with your bought item!

    I would recommend this to a friend