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Customer reviews

Rating 4.7 out of 5 stars with 8911 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 8,911 reviews
  • Rated 5 out of 5 stars

    Easy choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for protecting electronics since the electronics of today aren't very reliable even from great brands.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If they can fix it they replace it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection! They ship or replace anything with a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get GEEK SQUAD just to protecting our expensive products in case something went wrong and best buy either fix it or give you a gift card to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2yr Replacement is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Geek Squad 2yr Product Replacement Plan is exactly why I buy at Bestbuy. Bestbuy is the best when it comes to product warranty and replacement. No hassels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, always available for help on setting up anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of the product replacement Best Buy has been able to help me with the last two printers I have had to return with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swear by Replacement Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement insurance can be awesome. They help when you don't have money to buy the same product twice. Best buy has usually been good to me in honoring the replacement insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always better to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use this feature yet since the device I bought is still in a good condition. but I read the coverage for the damages that can happen and it seems really worth for the price you pay. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been iffy about buying product insurances. Yet, I’ve found that Best Buy truly sells the best one possible. Made a few claims here and there for different items and they literally just replace the item for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the geeksquad coverage on any small appliances I buy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my multi function printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raquel-service representative was very supportive and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flowing Rock LLC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides security and piece of mind knowing that the Geek squad has our backs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad is the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great when it came to fixing my printer, amazing work they never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its can be a hassle free exchange or return of the malfunctioned item at the cost of this geek squad service protection fee. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranty's are the best!!! Return the item right to the store for a replacement. Can't beat it, especially since they've come down in price over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty on my equipment so that if anything happens to it Best Buy will either have it fixed or replaced with the newest version on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't beat in store replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other online stores may have cheaper or longer warranties, but Best Buy is better because you get your replacement the same day - no waiting for the replacement to arrive in the mail.

    I would recommend this to a friend