Customer Ratings & Reviews

I have used the service many times. The agents are great. They get the job done and they do it with a friendly and competent attitude. I will buy this product again.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

Always be prepared Just in case. Great price also!

Could not beat the price of the additional warranty

Get geek squad if anyone is buy expensive electronics. If anything happens geek squad will try to get it fix or they will give you a gift card to get a buy one.

I have only used the Geek Squad guys in the store: when I have had issues with something, I take it in and they help me figure it out. They are smart and eager to help.

I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

Purchases the replacement warranty on the headset. THIS IS NEEDED, especially when you have kids. Cords on the headset can become faulty, not to mention the ear pieces.

This was money well spent. I hope I don't need it, but if I do its there

We purchased Geek Squad Protection for our purchase. Having that peace of mind is worth it with more expensive purchases. Would recommend for big money purchases.

Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Haven’t had a chance to use the warranty. However, for the price, it does seem easy to use if you ever have to file a claim.

nothing to report everything working Great everything in Great working condition except out Microwave need to check and see it its still under Factory warranty Can you check to see if my Microwave warranty is still an force. I think it needs repair or replace

Brought in iPhone for cracked face with insurance. They called before scheduled pick up. Phone was in perfect condition and work was very thorough

Have had that for many years and they have helped me with my computer problems at home via the PS but also with my Apple phone and any problems I have had in the store