Customer Ratings & Reviews

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.

Had an issue with a printer I purchased the previous year went to the store not knowing what to expect..had the Geek Squad warranty ..left the store within 10 min with a new printer anf a gift card..EXCELLENT..service..couldn't believe the customer service..

This is a great offer for four years. Most guarantees are for only one year.

My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

I have always purchased Geek Squad services and am very pleased with them. If something quits working and cannot be fixed, they replace it with a new one just like it or even a better one

I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

Mounted TV and surround sound and my husband is a very happy camper

I haven’t had to use it yet, but looking forward to using it when I need to

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

Not much to say about the warranty's. They stand by their products.

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

Helpful for repairs, and installing screen protectors on tablets and cell phones.

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.