Customer Ratings & Reviews

Reliable insurance and well worth the expense as it puts my mindd at ease. In case something happens. We're covered.

I love buy the protection plans as it extends the warranty, and there isn't a problem when something goes wrong your purchase is totally taken care of. I usually buy protection plans on expensive items.

Always add geek squad to my electronics purchases.

I rarely by warranties, but this felt like a good investment. I have not had to use it, but knowing I have it for a pricey purchase makes perfect sense.

Geek Squad repaired my dell computer and suggest we get another brand computer dell doesn't seem to be dependable. lenovo seem to fit better for bookkeeping .

I only paid like $4 for this protection plan and it replaces my keyboard that was $220 for any accidents or damage. Worth the money is an understatement!

The people are always very nice and helpful I always purchase coverage on all electronics from BesyBuy since I have a teenager you never know what can happen

Always good to get insurance. I got a printer not knowing it wasn't working till 34 days after having it and was able to exchange it with out penalties.

Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.

The agents have been very helpful on the telephone. In the store they are also very helpful. I am not very computer literate so I love this service.

Anyone have ever talked to with the Geek Squad has always been very helpful and nice. It's also nice to get an affordable "warranty" for most any item I choose!

Definitely worth getting for that piece of mind. Gaming equipment is expensive and it's nice to know that if anything goes wrong with it I'm not out that money.

Best Buy is the best when it comes to warranty I love there policies and the time they offer I have never had a problem with anything that needed to be taken back to the store love you guys!!!

The geek squad agent took good care of me and offered some good advice.it's always good to back up your purchase with an insurance policy

My printer stopped working at the worst possible time! I ran to BestBuy and get a replacement immediately.

BB Protection plan is very good investment for your laptops hard drives etc. My external hard drive died and they replaced it with no question ask within 10 mins i got a new hard drive. Cant beat that

You call in let them know the issue, do some troubleshooting over the phone. If that did not fix the problem bring it in and exchange for a new one!

The Geek Squad Protection place is so awesome! If it's not fixable, they will replace it with no extra cost. A definite "must" get !

In my opinion it is great to have the replacement plan. You never know when something can go wrong and its always so easy and convenient to have.