Customer Ratings & Reviews

Protect your investment. Over the years I have purchased thousands of dollars of items from Best Buy and the protection plans have saved me more than once. Best Buy has always been there for me & if your protected they will probably be there for you

They help you with anything you need or if you don’t understand something they help you out

I purchased the warranty because my previous 2 printers only lasted about 3 years. I thought the warranty was worth in the event I need it within the next 4 years. I've used Geek Squad services for other purchases and have generally been satisfied.

This is by far the best printer we have bought. Also came with ink replacement service. The printer communicates with the provider a d we get new ink by mail before we completely run out.

I purchased this protection plan for my Xbox Elite Series 2 controller. Should anything happen to it, I'll receive a new controller under this protection plan. Definitely worth the price of the plan.

[Employee of bestbuy] They were great when it came to fixing my printer, amazing work they never disappoint

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

I always get the extended warranties on all my electronic purchases. It is well worth it. The 2-Year Geek Squad Product Replacement was not only EXTREMELY reasonable, but they will replace the item for you with a brand new one...if anything happens!

I've gotten the Best buy warranty so many times I'm just farming points of this point, do you want to see how I truly feel about these look at my other reviews I couldn't recommend it more

I love the Geek squad warranty because it is so easy. If you have a problem with your item simily give them your phone number and they will track your purchase and take care of you very quickly!

I love Bestbuy's 2yr GS protection for controller. I play fifa a lot. My left joystick becomes wobbly/unresponsive within a year. With this replacement placement I can get it replaced in store.

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)

The peace of mind you get when buying this with an item is undeniable. I bought this for a printer that decided to stop working so I came in and they changed it out for a new one within 5 minutes.

This service gives you a sense of comfort knowing that if the product you purchase fails will be repaired or replace without you having to worry about spending money to replace the failed product.

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

Well worth the cost. I highly recommend the product replacement for high dollar items.

Good service. Geek squad is always helpful when needed.

The geek squad is like having your personal team for all your computer related issues