Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5090 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,090 reviews
  • Rated 5 out of 5 stars

    Can definitely be a good money saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a good product replacement support can be key to your items purchased from BestBuy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is Essential for those pricey purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly installed the new camera system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get geek squad on any electronic that I buy for better protection and it never lets me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty with Beat buy. Has saved me tons of money when an unexpected event we’re to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek suad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the way to go !!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Katy, TX and I always get excellent service from my local Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy exchange!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchange. My hue lights were going out so I brought them in and exchanged them for brand new ones !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get an extended warranty for purchase. It will save you from heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice to have a piece of mind knowing that you don't have to worry about a product going bad for a couples of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive and good to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must for electronic devices. Even if you do not have problems, it is there for piece of mind. Very inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great plan accidents do happen and knowing you are protected feels good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for the future- never know when you'll need support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all best buy geek squad repair or replacement plans they are the best around i recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would it leave the store without geek coverage. It is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like having piece of mind that my stuff is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this Ring door bell and is the best thing i bought, love it and will definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a good purchase. I like my appliances abs electronics behind covered because they WILL go bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to protect and replace various items with hassle free questions. Assess your purchase and chose if applicable.

    I would recommend this to a friend