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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5078 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,078 reviews
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love loved the quality-price ratio of the product and the price is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used but was good have just in case it was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase without Geek Squad protection. Everything get’s fixed or replaced as long as you purchase it and it’s still effective. Get the five year plan on big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the extended warranty on my new Echo Show 21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this warranty for multiple items before with no questions ask about returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sale person

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad support

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had much of an issue with geek squad they were very respectful and nice and responsive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad agents will do minimal troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use GeekSquad yet for the cameras but I’ve called on them for other electronics. I was told to bring the laptop in to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of piece of mind at a very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was so helpful setting up my tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan which doesn't break the bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and knowledgeable! Both people delivered were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Squad service and haven't used it so thats a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom and dad dont understand tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet but have just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it yet but bought it for my Blink 2 module just in case since my last Blink module failed and their customer service was horrible and having to deal with them for a warranty replacement I decided to just go buy a new one a best buy. I imagine they will be a million times better than dealing with Blink customer service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty! Give yourself peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very quick and easy hard wired right into existing doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gloria kelley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

    I would recommend this to a friend