Customer Ratings & Reviews

10/10 recommend buying this!!! My old arlo cameras messed up and i had bought protection and without any hessitation or hassle they told me to bring in all of the cameras and hub and they will give me a new set worth what the cameras were worth when i bought them! Works great..this is seriously the only protection plan i will ever recommend. I have usually had trouble in the past when it came to warranties with different companies but best buy has exceeded my expectations

I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

I've tried several different smart lights, but none of them compare to the Lifx llights. I love the app and all the different features it has. You can set pre loaded color schemes, you can make the lights transition to multiple colors, or just set some ambience with a solid color. None of the other smart lights I've tried have had an app that compares to this one.

Geek squad protection is one of the best! Always helps when I need it.

They looked at my product and they were able to determine that it needed to be replaced. Replacement processed fast and I even purchased another plan for my new cameras

4 years worth of waiting for anything to go wrong with my product and the ability to trade it in/get my money back if it does? Great deal! Especially for devices that are on all/most of the time, I highly recommend this service!

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

The ability to buy in store or online and have the issue resolved at a nearby BestBuy is an awesome experience.

Best thing i have purchased i can easy make salsa, drinks dough i use itbon a regular basis love it had it for about 2 years and still does everything like the 1st day

Very reliable and works perfectly Best Buy got the best electronics accessories in the world

Definitely great to have but it doesnt cover TV screen damage which is not good.

Definitely great to have but it doesnt cover TV screen damage which is not good.

It’s an amazing experience to be a part of Best Buy.

Geek squad is always very helpful. Haven’t used for this device but used them for my tv. Quick turnaround.

This warranty is a full year longer than the 3 year warranty offered by the manufacturer. Well worth the money for the extra piece of mind for an item that is pretty expensive.

You should NEVER buy a product from bestbuy without buying the protection plan. IT IS A MUST.

I would definitely protect your investment with the product replacement plan. It was so easy. My arlo cameras started to not hold a charge. They wasn't working properly so we took them in to our local BestBuy and they replaced them. Not a hassle or a question asked.

Always, always,always get the extra coverage. This is a no-hassle service which has come in handy on a few occasions over the years. Good bang for the buck.

Hopefully I won’t need it but definitely purchased it just in case!