Customer Ratings & Reviews

I love this service, some one broke my ring doorbell and thanks to this feature the replacement was hassle free and very quick.

Ordered some very inexpensive headphones and added the protection. Initially thought this is probably a waste of money but it wasn’t expensive. And headphones are going to a preteen. After about 5 or 6 months of use the right earbud stop working. Took it back to Best Buy explained. Sales person said just get another pair. Got new pair so for so good, Thanks Best Buy.

My laptop crashed on me in the middle of completing an extremely important assignment for my student teaching. I called Geek Squad on my phone and they helped me to get it running again. They suggested that I take it into the store for a tuneup and cleanup which would not cost me anything because of my coverage. I love it because, in the long run, it saved me over $1,600 for a new laptop.

This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

They were quick to help me get the camera I wanted and had me in and out faster than I thought.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

I love having the geek squad protection on my items so I know that if something goes wrong all I have to do is call them up or go online and talk to someone and I know that I will get help right away from someone that knows what they are doing because when it comes to me and tech stuff I am not all that great with it but it is good when I learn new stuff all then time.

I don’t know this one, but trying to win a 400 gift card. I will spend it on family.

I love Best Buy every gift I have ever bought it’s has only been by the best place.

On my experience with this warranty I have never run into any issue so far very good to use.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

The geek squad is a great help with anything I want to return or a product that I am looking for

Love the 4 yr warranty plan!! I have this on both cameras, it’s a very good plan if something goes wrong in the 4 yrs that I own my cameras they won’t repair the ones I own!! They will give me new ones to replace the broken/faulty cameras I have! Great policy!!

Havent had to use this yet so hoping its worth it.

Lit does its jobs. From getting my packages delivered safe or watching cops chase a perpetrator!

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.

Bestbuy took great care of me without any hassles when I had an issue with one of my security cameras. For that reason alone the purchase was worth it. As long as my next experience...if necessary...is the same or better I will continue to purchase the Protection Plan for every item I buy there. Highly recommend for that extra peace of mind.