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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5080 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,080 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always done right by me. I buy with all purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AGENTS READY TO ASSIST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful with IPhone Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to get my battery fixed for IPhone they didn’t have it in stock but expedited the shipping which was awesome all the team was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! It’s very helpful because sometimes you don’t have to replace an item. It just needs a simple fix and that’s what geek squad is all about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service/Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great product even better. This was offered at a reasonable price and I feel better knowing that if one of my security cameras goes down …. Geek Squad to the rescue !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but seems like itll be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to say. It is a protection plan, could come in handy could not. Depending on what you buy it could be worth it to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , Nice easy to work with get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I won’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor an add the extended warranty to your electronics. You dont want to be dealer directly the manufacturer after your 3 thousand dollars tv brakes 2 years after you bought it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always brings me a peace of mind to having geek squad protection plan with my products!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Youncant predict a mistake

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to.be safe than sorry ... accidents are the one thing younjust cant factor in ... being prepared for the unexpected gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for future problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is great to have just in case some thing breaks or something. Unexpected happens to your product in the future geek squad will handle it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet but was explained what the service consisted of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best had great customer service highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 months goes by and I had to use my Geek Squad service warranty and I'm glad I purchased it cause with inflation and all the prices that are so high it saved me at a time when I'm so thankful I purchased it. Thanks Best buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD are highly trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technicians were professional. The mounted my new tv and walked me through the whole process by explaining what they were doing to calibrate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wort it to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I once bought a doorbell cam, & it lasted just past the 1 year manufacture warranty, I won’t make this mistake again, my son used to work for Geek Squad & he highly recommends this because Best Buy will honor it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Da best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek best of the best warranty Never had a complaint and I will still remain loyal

    I would recommend this to a friend