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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5080 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,080 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Happy I got the plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are nice very professional. They were in and out of my house within no time mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad service for my purchased of my appliance because it was a great thing to have in case within those years if a repair or a problem occurred, it can be fixed or replaced. This is a great added comfort to have with a large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for possible future issues to be resolved. They do their job every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty out here on all purchases. Nowhere else you can get extended warranty on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. Highly dependable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service just in case needed- will save a ton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very respectful and helpful staff members they solved my problem very quickly and well in manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Peace of Mind for My Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for peace of mind for my security camera. I'm happy with the length of coverage and the coverage itself. The product replacement alone is worth the cost of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance for your bought items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad My Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a amazing service. They saved and fixed my computer. Totally worth it. It was nice knowing I could get help when needed throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nre TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is great. I had to take advantage of this as my TV went out a couple years ago. There were no questions asked and they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad Protection With Best Buy Makes It So Easy If You Ever Have A Problem & If Geek Squad Does Your Install & Something Stops Working They Make Sure To Help You Get It Fixed & If A Rare Chance That It Can't They Have You A Brand New One ASAP ..... Outstanding Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO PROBLEM IF IT STOPS WORKING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PRODUCT SUPPORT AND PRODUCT REPLACEMENT IS NEEDED IF YOU DONT WANT TO DEAL WITH THE MANUFACTURE WARRANTY WHY NOT PROTECT YOUR PURCHASE AND LET GEEK SQUAD HANDLE YOUR PROBLEM BY TAKING CARE OF YOUR DEVICE WORRY FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksquad installed my 65" flat screen TV on t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have, I never know if and when i might need this service. But I'm glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway buy the geek squad warranty on any electronic things I buy from Best Buy and it’s an amazing thing if break down weather you get ur money back or replace the item with a new one if they have in stock.

    I would recommend this to a friend