Customer Ratings & Reviews

Geak squad there very nice . They work very professional

I will always trust Geek Squad for all their help with all my electronic needs. They are the friendliest people. They are very professional and treat my issues with top priority! I truly feel valued!

Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

I've tried several different smart lights, but none of them compare to the Lifx llights. I love the app and all the different features it has. You can set pre loaded color schemes, you can make the lights transition to multiple colors, or just set some ambience with a solid color. None of the other smart lights I've tried have had an app that compares to this one.

Geek squad protection is one of the best! Always helps when I need it.

4 years worth of waiting for anything to go wrong with my product and the ability to trade it in/get my money back if it does? Great deal! Especially for devices that are on all/most of the time, I highly recommend this service!

They looked at my product and they were able to determine that it needed to be replaced. Replacement processed fast and I even purchased another plan for my new cameras

Every time I come in they are right there to assist with anything I need at all and recently opened a credit card due to a staff member opening up my eyes and allowing Best Buy to forever hold a top spot in my heart! “God bless Best Buy!! and no place else” !!!!!!

The ability to buy in store or online and have the issue resolved at a nearby BestBuy is an awesome experience.

Best thing i have purchased i can easy make salsa, drinks dough i use itbon a regular basis love it had it for about 2 years and still does everything like the 1st day

Very reliable and works perfectly Best Buy got the best electronics accessories in the world

Definitely great to have but it doesnt cover TV screen damage which is not good.

Definitely great to have but it doesnt cover TV screen damage which is not good.

It’s an amazing experience to be a part of Best Buy.

Geek squad is always very helpful. Haven’t used for this device but used them for my tv. Quick turnaround.

This warranty is a full year longer than the 3 year warranty offered by the manufacturer. Well worth the money for the extra piece of mind for an item that is pretty expensive.

You should NEVER buy a product from bestbuy without buying the protection plan. IT IS A MUST.

I would definitely protect your investment with the product replacement plan. It was so easy. My arlo cameras started to not hold a charge. They wasn't working properly so we took them in to our local BestBuy and they replaced them. Not a hassle or a question asked.

Always, always,always get the extra coverage. This is a no-hassle service which has come in handy on a few occasions over the years. Good bang for the buck.

It is a good idea and option to buy the protection plan because one is never free from any failure or malfunction of the products and for the most part the factory warranty of the products is very limited so it is preferable to spend a fraction of the value of the item and have the assurance that you will be covered; I already had some experiences with other products from which I bought the Bestbuy protection plan and the truth is that I never had problems when enforcing the insurance, it is a good idea and investment.