Customer Ratings & Reviews

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

Always get this service on anything that I buy, learned years and years ago that it is a must. It gives me peace of mind and they are so easy to deal with when there is an issue!

Good quality has not fail me work better than I thought i will be buying back from this provider.

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

I don’t know this one, but trying to win a 400 gift card. I will spend it on family.

I love Best Buy every gift I have ever bought it’s has only been by the best place.

Love them. They are super easy to set up and have a good video.

They were quick to help me get the camera I wanted and had me in and out faster than I thought.

On my experience with this warranty I have never run into any issue so far very good to use.

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

I love the geek squad service. Anytime I buy anything and this is offered I buy it as well. They have the absolute best replacement guarantee I've ever seen anywhere.

The geek squad is a great help with anything I want to return or a product that I am looking for

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

Difficult to get to someone initially when calling but the overall service and customer experience we get has been great. We are older and it’s nice not to have to wait for our son to work in our fixes we need due to his busy schedule. We hate to ask for help and to disrupt our family lives just to check out what problems we created and fix them constantly is a blessing and we feel we can trust in their services on a timely basis and are so patient with us older generation

When making purchases, I always make them based on benefiting me; excellent services.

I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.

Lit does its jobs. From getting my packages delivered safe or watching cops chase a perpetrator!

I LOVE the geek squad warranties, they are simple to track on the Best Buy app, easy to use if something breaks. I love the longer warraon some items and wish that I could select them as a Totaltech member, instead of only being able to get the default 2 year warranty, which depends on me to renew my total tech membership

I love this service, some one broke my ring doorbell and thanks to this feature the replacement was hassle free and very quick.