Customer Ratings & Reviews

Always worth the peace of mind to keep your purchase protected for the long-haul

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

Had no problem returning it. And they gave me store credit because I didn't want that item I wanted something else.

Geek Squad is awesome! They will help you with anything you need help with!

Great service and great people. Would recommend to yse them

As much as I shop at Best Buy I have never had the need to used the Geek squad until this recent purchase. The two members of the Geek Squad that I had the pleasure of meeting were very organized, polite and knowledgeable! They wasted no time in getting the job done.

The sales and technical staffs were very helpful and courteous about all of my questions. I took their recommendations and my purchase has worked out wonderfully.

The agents are very helpful, always around in the store and available when needed.

Better safe than sorry. Happy to have the opportunity to add this protection to my recent purchase.

Haven't needed to use it but seems like good value coverage.

I brought this warranty for my grandmothers alexa device. It is worth the time and penny to cover your devices. My grandmother is up in age and she has greatgrandchildren great grandstepchildren, and great grand nieces and nephews. Lol. Its no telling what alexa will go through.

I love to purchase all of my electronics through best buy because of Geek Squad. I truly have a since of mind knowing that I can get anything fixed. Every time I take a device to Geek Squad they either fix the item, send it back to the manufacturer or replace the item.

I always add a protection plan with all my purchases just to be on the safe side, even though best buy sells quality products, I've had some situations were some item came defective from the manufacturer and Geek squad always took care of any issues. It's a must have.

Love them and very helpful when needed. Not to expensive

The product is high quality and easy to install. The associate helped me pick out the best product and also explained to me all information on product.

This item does exactly what you would expect from a Phillips product. Connecting all my living room lights to my home entertainment system couldn’t be more pleasurable experience. If you can read you can set this up, it’s that easy.

Great item I would recommend this to anyone who is in need of this

always get it-----------------------------------------

It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

Always one of the best value to purchase. All my years buying from Best buy, from appliances, to TV, to vacuum cleaners, etc. never a problem when warranty or service was needed.