Customer Ratings & Reviews

Excellent service! I renew my membership yearly because the service is very helpful.

We always purchase Geek Squad protection. We've only ever had to use it once and it was very easy. Knowing our items are protected brings a lot of peace of mind.

Arrived on time. Really polite all the time. Resolved all my issues when called. Happy to be a customer.

This protection is the best I’m so happy they offer it you break something they fix it if the product is broke they fix it definitely worth the extra money instead of having to buy it in The fact is broken

Sales staff was very helpful, forthcoming and cooperative

Glad to know my system will be protected for 4 years. This covers the usual damages that electronics could face in its first years of life. This is a must unless your homeowners insurance covers electronics!

I always buy the protection plans haven't had an issue with items but the 4 year is worth it especially because of covid. Items arent being produced like they were before.

Geek squad protection is great to have on anything you buy as it protects your investment. I am all for protecting my purchase as I have had issues in the past and the protection covers it all.

Haven't needed to use it except to have an agent come out to the house for an hour of instruction on my new iMac. Not totally free, but a decent discount. The agent was extremely knowledgeable and helpful.

Haven’t had to use the service for the solar panels yet but I am sure it is worth the cost for something that is outdoors and exposed to the elements.

Excellent protection for my Laptop and electronics devices.

Useful and inexpensive. Stress free of water money if product fails. Used it before and buy it everytime I get a item.

They work great little work to be done with them great item

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Did anyone said Dennis Haysbert? Insurance always answer the questions, so no matter what, I highly recommend getting an insurance especially if the product is not just a ordinary product, but an electronic.

Excellent service and they will meet your needs! I would highly recommend getting coverage for your things!

The IT Geek Squad tech assisted me with the use of my electronic equipment in a very timely manner, was very helpful, professional and pleased with the end result. I can now operate my device with expertise.

I never purchase a product that I don't back up with a service contract. Best Buy has always gone above and beyond when addressing my needs. Service contract for equipment replacement is well worth the cost.

GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

Used in past for laptops and it's great. They helped answer questions and fix problem.