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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5117 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,117 reviews
  • Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to buy a new washer and dryer so having an extra protective maintenance contract not only for my washer and dryer but all my appliances and computers I have used the geek squad befor on the last washer and dryer they were great. Unlike some other stores that when you pay for a 5 year extra warranty and one month after you have made a huge purchase you call for a problem and they tell you oh we dont cover that part we only cover ihe motor. Not the geek squads they covered everything in the years I had my last dryer they rebuilt it twice didn't cost me anything. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions are always answered by the technical squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support at its best hands down !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased I’ve ever bought. Very knowledgeable. Always feel good. Wow they are helping me with any issues I may have. Very personable and works very hard. Trying to resolve my issues. The 24/7 availability is very awesome to me. The coverage that they offer is amazing. I highly recommend using geek squad for any issues that might arise, and their coverage plan again is Flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall didn’t have to wait long helped me in minutes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bruce and quality we have come to expect in coffe k cup machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love loved the quality-price ratio of the product and the price is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know.That you have help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am. Glad that I purchase the warranty extending and getting the plan that I did.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sale person

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this warranty for multiple items before with no questions ask about returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend these cameras, they are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend buying this!!! My old arlo cameras messed up and i had bought protection and without any hessitation or hassle they told me to bring in all of the cameras and hub and they will give me a new set worth what the cameras were worth when i bought them! Works great..this is seriously the only protection plan i will ever recommend. I have usually had trouble in the past when it came to warranties with different companies but best buy has exceeded my expectations

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad support

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had much of an issue with geek squad they were very respectful and nice and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gloria kelley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance support for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to have protection nowadays. Don’t get me wrong BEST BUY does everything well they sell good product bring you used or fixed but it’s always a good idea to add extra protection, especially when is manufactured. I’ve been lucky enough to not have any problems with my electronics, but so far BEST BUY has stand up on their warranty and Protection . No complaints.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best smart light app

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several different smart lights, but none of them compare to the Lifx llights. I love the app and all the different features it has. You can set pre loaded color schemes, you can make the lights transition to multiple colors, or just set some ambience with a solid color. None of the other smart lights I've tried have had an app that compares to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom and dad dont understand tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used but was good have just in case it was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the extended warranty on my new Echo Show 21.

    I would recommend this to a friend