Customer Ratings & Reviews

I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.

i tell anyone that it is always best to purchase the 4 year geek squad product replacement protection plan because you never know when a accident may happen on a product,, anything can go wrong and it will save you lots of money for having this replacement plan. atleast i know that i am.. for no matter how little a cost my be for the product that you purchase.. same money and time

My laptop crashed on me in the middle of completing an extremely important assignment for my student teaching. I called Geek Squad on my phone and they helped me to get it running again. They suggested that I take it into the store for a tuneup and cleanup which would not cost me anything because of my coverage. I love it because, in the long run, it saved me over $1,600 for a new laptop.

Id definitely recommend getting this. Its worth it.

Ordered some very inexpensive headphones and added the protection. Initially thought this is probably a waste of money but it wasn’t expensive. And headphones are going to a preteen. After about 5 or 6 months of use the right earbud stop working. Took it back to Best Buy explained. Sales person said just get another pair. Got new pair so for so good, Thanks Best Buy.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

Good to know I’m protected in case of rain or whatever

Always get the service plan when buying from Best Buy.

Any electronic item like a vacuum or my litter box geek squad is worth it!!!

Haven’t had to use it but glad I will get my litter robot fixed or replaced if I have a problem.

I love having the geek squad protection on my items so I know that if something goes wrong all I have to do is call them up or go online and talk to someone and I know that I will get help right away from someone that knows what they are doing because when it comes to me and tech stuff I am not all that great with it but it is good when I learn new stuff all then time.

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

It’s worth getting this. My ring camera was broken by a Moran. And I was able to get a new one with no issues.

They mounted my tv, installed my washer and dryer, my door bell cam .Very satified.

Great value for protection plan with great service.

I love the geek squad service. Anytime I buy anything and this is offered I buy it as well. They have the absolute best replacement guarantee I've ever seen anywhere.

I Wanted My Amazon Echo Device To Be Under Warranty, So I Purchased Geek Squad Protection. However, I Just Purchased My Device So I Haven't Had Any Issues With It, But I Recommend Purchasing The Warranty To Be Safe.