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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5117 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,117 reviews
  • Rated 5 out of 5 stars

    Peace of mind coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with Geek squad warranty, definitely worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but confidence in the geek squad. Their ability is beyond extraordinary. I’ve had them work on several of my computers, and I’ve always had great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services from Geek Squad I received to take care of my purchased item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you peace of mind because of the added protection. You know that if anything goes wrong with your electronics, these guys have got you covered. More often than not, it will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is a great addition to items purchased. They are skillfully repaired or replaced. We have used them often especially for items purchased for the younger family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind coverage and easy to follow, a must have for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment for my stuff right here. I got this for my light strip and other things around the house and it has paid itself off and more. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynn S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Personal, professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value overall for IoT devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the 4-year protection is needed especially on the IoT devices. Now I think this is a value overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on everything that I buy. Some people think that it is expensive but if one of my devices is defective or breaks it is covered. There is no hassle when you go back to the store with a defective product and it is exchanged immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the peace of mind that if something were to happen to my property I can take it back and exchange it with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my cameras with no problem great to have if they can't fix they replace would recommend Geek Squad service to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repiace Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my cameras with no problem great to have if they can't fix they replace would recommend Geek Squad service to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work! Perfect image very easy too navigate! The prices says it all Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful for the products bought in bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and ease in installation Best offer from bestbuy for its customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend coverage just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it. Hope i dont have to. As exspensive as the ring camera are I would get the protection for at least the outside doorbell camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a replacement for my defective product at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was ordered for a friend in Washington state. The Geek Squad staff have been so very helpful in resolving issues regarding my friend's all in one printer, laptop, security cameras and most recently doorbell camera and Alexa echo monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, Bolingbrook & Bill GS saves the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a product like a Swann Camera Surveillance system you need protection. I am impressed with Geek Squad. A dude name Bill knew his stuff and John, the store manager, from Bolingbrook really knows how to get things done. Thanks those 2 I will probably end up getting a TV, Surround plus installation sometime......

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the 5 year protection plan totally worth the money paid

    I would recommend this to a friend