Customer Ratings & Reviews

Had no problem returning it. And they gave me store credit because I didn't want that item I wanted something else.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Amazing how quick you can get another one if item messes up you’re 100% covered

Always one of the best value to purchase. All my years buying from Best buy, from appliances, to TV, to vacuum cleaners, etc. never a problem when warranty or service was needed.

I purchased a Ring Video Doorbell 2 less than 2 years ago and it failed recently. My regret is that I didn't purchase the replacement warranty. When I purchased another Ring Doorbell to replace my failed one, you can bet I learned my lesson and bought the 4 year replacement

Love them , Nice easy to work with get the job done!

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Havent had to use it, but seems like itll be useful

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

The product is high quality and easy to install. The associate helped me pick out the best product and also explained to me all information on product.

Love having this I feel like it makes me feel more secure with the products I buy

GEEK SQUAD PRODUCT SUPPORT AND PRODUCT REPLACEMENT IS NEEDED IF YOU DONT WANT TO DEAL WITH THE MANUFACTURE WARRANTY WHY NOT PROTECT YOUR PURCHASE AND LET GEEK SQUAD HANDLE YOUR PROBLEM BY TAKING CARE OF YOUR DEVICE WORRY FREE.

Best had great customer service highly recommended

I purchased this for peace of mind for my security camera. I'm happy with the length of coverage and the coverage itself. The product replacement alone is worth the cost of the program.

Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

I alway buy the geek squad warranty on any electronic things I buy from Best Buy and it’s an amazing thing if break down weather you get ur money back or replace the item with a new one if they have in stock.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Great product. Easy to install. Great picture quality

Always worth the peace of mind to keep your purchase protected for the long-haul